Privacy Policy

Velocità Coffee operates this website (“the Site”) as a global B2B trade platform for coffee and cocoa. For privacy questions, contact us at hello@velocitacoffee.com.

We collect the personal information you provide through the enquiry form on this Site, which includes:

• Name
• Company name
• Email address
• Phone number (optional)
• Country
• Product interest
• The contents of your message

We may also automatically receive basic technical information when you use the Site, such as browser type, device type, and aggregated usage data. This information is not used to identify individual users.

We use the information you submit to:

• Respond to your enquiry.
• Send you product information, samples, quotations, or contractual proposals you have requested.
• Maintain records of communications related to your enquiry.
• Improve the Site and the experience of future visitors.

We do not sell, rent, or share your personal information with third parties for their own marketing purposes.

Enquiry form submissions are delivered to us by Web3Forms, a third-party form-handling service. Web3Forms processes the data you submit in order to deliver it to us by email. Their handling of your data is governed by their own privacy policy.

This Site uses a small number of cookies and similar storage technologies:

• A cookie-consent preference (stored locally) that remembers whether you have accepted or declined non-essential cookies.
• Anonymised analytics, where enabled, that help us understand traffic patterns. We do not use cookies to track individual users across other websites.

You can withdraw your consent at any time by clearing your browser storage for this site.

We retain enquiry records for as long as necessary to respond to your enquiry, follow up commercially, and meet any legal or accounting obligations that apply to us. When data is no longer needed for those purposes, we delete it or anonymise it.

Depending on your jurisdiction (for example, under the EU GDPR or the UK GDPR), you may have rights including:

• Access to the personal information we hold about you
• Correction of inaccurate information
• Deletion of your personal information
• Objection to certain processing
• Portability of your information in a structured form

To exercise any of these rights, email us at hello@velocitacoffee.com. We will respond within a reasonable period and consistent with applicable law.

Your enquiry may be processed in countries where Velocità Coffee or its service providers operate, including outside your country of residence. We take reasonable steps to ensure your data is handled in line with applicable law.

We may update this Privacy Policy from time to time. When we do, we will update the “Last updated” date at the top of this page. Material changes will be communicated more prominently.

For any privacy-related question, email hello@velocitacoffee.com.